Frequently Asked Questions
Everything you need to know about Lasko home comfort solutions.
What is the standard shipping timeframe for Lasko products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for fans and heaters?
We offer a 30-day return policy for products purchased directly from our site. Items must be in their original packaging and in new, unused condition to qualify for a full refund.
Do Lasko products come with a manufacturer warranty?
Yes, most Lasko fans, heaters, and air purifiers come with a limited 1-year or 2-year warranty covering defects in labor and materials. Please check your specific product manual for details.
How do I clean and maintain my Lasko tower fan?
To maintain optimal performance, we recommend using a vacuum brush attachment to remove dust from the intake grills. Never disassemble the motor housing or use water directly on electrical components.
Are Lasko heaters safe to leave on overnight?
Our heaters are equipped with advanced safety features like overheat protection and cool-touch housing. However, we recommend following all safety guidelines in the manual, including placing the unit on a flat surface away from combustibles.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.